Terms & Conditions & Privacy Policy
This Privacy Policy describes how Jane Beauty (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from YOUR DOMAIN (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). The use of "you/your" (etc.) in this Privacy Policy refers to you as a user of the Services, whether you are a customer, website visitor, or other individual about whom we have collected information pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, for example, to reflect changes to our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, as indicated by the "Last updated" date, and we will take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect your personal information from a variety of sources as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific purposes outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable Terms of Service, and to protect the Services, our rights, and the rights of our users and others.
What Personal Information We Collect
The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
Information that you submit to us through our Services may include:
Contact details, such as your name, address, phone number, and email address.
Order information, such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information, such as your username, password, security questions, and other information used to secure your account.
Customer support information, such as information you choose to share with us when you communicate with us, like when you send a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may make it impossible for you to use or access these features.
Information We Collect About Your Use
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). For this purpose, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection, IP address, and other information about your interaction with the Services.
Information We Obtain From Third Parties
Finally, we may also obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
Companies that support our Site and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account details, credit or debit card information, billing address) in order to process your payment for the purpose of fulfilling your orders and delivering the products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send to you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, SDKs, third-party libraries, and cookies.
Any information we receive from third parties will be treated in accordance with this Privacy Policy. Please also see the section below, Third-Party Websites and Links.
How We Use Your Personal Information
Providing Products and Services. We use your personal information to provide you with the Services to perform our contract with you, including to process your payments, fulfill your orders, send you notifications related to your account, your purchases, returns, exchanges, or other transactions, to create, maintain, and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges, and other functions and features related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In that case, Shopify will process your information according to its privacy policy and consumer protection policy.
Marketing and Advertising. We may use your personal information for marketing and advertising purposes, such as to send you marketing, advertising, and promotional communications by email, SMS, or regular mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you are located in the EEA, the legal basis for this processing of personal data is our legitimate interest in selling our products, according to Article 6 (1) (f) GDPR.
Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone else. If you believe your account has been compromised, please contact us immediately. If you are located in the EEA, the legal basis for this processing of personal data is our legitimate interest in keeping our website secure for you and other customers, according to Article 6 (1) (f) GDPR.
Communicate with you and improve the service. We use your personal information to provide you with customer support and improve our services. This is a legitimate interest for us to be responsive to you, to provide you with efficient services, and to maintain our business relationship with you according to Article 6 (1) (f) GDPR.
Cookies
Like many other sites, we use cookies on our Site. For more information about the cookies we use to power our store with Shopify, please visit https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Site and Services (including to save information about your activity and preferences), to perform analytics, and to better understand how users interact with the Services (which addresses our legitimate interest in administering, improving, and optimizing the Services). We may also permit third parties and service providers to use cookies on our Site to better tailor the Services, products, and advertising on our Site and other websites.
Most browsers automatically accept cookies, but you can change your browser settings to remove or reject cookies. Please be aware that removing or blocking cookies may negatively impact your user experience, and some Services, such as certain features and general functionality, may stop working entirely or partially. Furthermore, blocking cookies may not completely prevent our sharing of information with third parties, such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for the purpose of fulfilling contracts, for legitimate purposes, and for other reasons covered by this Privacy Policy. Some examples of such circumstances:
Information may be disclosed to vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, distribution, and delivery).
Information may be disclosed to business and marketing partners to provide you with services and advertising. Our business and marketing partners will use your information in accordance with their privacy notices.
When you yourself request or otherwise consent to us disclosing certain information to third parties, for example, to deliver products to you or when you use social media widgets or login-based integrations, we may also share your information.
Information may be shared with our affiliates or within our corporate group as part of our legitimate interests in operating a successful business.
Information may be shared in connection with a business transaction, such as a merger or bankruptcy, for the purpose of fulfilling applicable legal obligations (for example, in response to subpoenas, search warrants), enforcing applicable terms of service, and protecting and safeguarding the Services, our rights, and the rights of our users and other individuals.
We disclose personal information from the following categories and sensitive information about users for the purposes described above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
Category Recipient Categories
Identifiers such as basic contact details and certain order and account information
Commercial information such as order, shopping, and customer support information
Internet or other similar network activity, such as usage data
Geolocation data, such as locations determined via an IP address or other technical methods
Vendors and third parties who perform services on our behalf (e.g., internet service providers, payment processors, distribution partners, customer support partners, and data analytics providers)
Business and marketing partners
Affiliate partners
We neither use nor disclose sensitive personal information without your consent or to draw inferences about you.
With your consent, we share personal information for advertising and marketing activities as described below.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such websites, including whether the information on these websites is accurate, complete, and reliable. Information you provide in fully or partially publicly accessible areas, including information you share on third-party social networking platforms, may also be viewed by others who use the Services and/or those who use these third-party platforms without any restriction on how it may be used by us or third parties. The mere inclusion of such links does not imply our endorsement of the content on such platforms, nor their owners or operations, beyond what is explicitly stated in the Services.
Children's Information
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If a child for whom you are a guardian has provided us with their personal information, you can contact us using the contact details below to request its deletion.
As of the effective date of this Privacy Policy, we are not aware of having "sold" or "shared" (as defined by applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. Any information you transmit to us may also lack protection during transmission. We recommend that you do not use insecure methods to send sensitive or confidential information to us.
How long we retain your personal information depends on various factors, such as whether we need it to manage your account, provide the Services, fulfill legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights
Depending on your location, you may have some or all of the following rights regarding your personal information. However, these rights are not absolute, and it is possible that they only apply under certain circumstances, and the law may allow us to deny your request.
Right to Access/Knowledge: You may have the right to request access to the personal information we hold about you, including information about how we use and share your information.
Right to Erasure: You may have the right to request that we erase the personal information we hold.
Right to Rectification: You may have the right to request that we correct any inaccurate personal information we hold about you.
Right to Portability: In certain circumstances and with certain exceptions, you may have the right to obtain a copy of the personal information we hold about you and to request that we transfer it to a third party.
Right to Opt-Out of Sale, Sharing, or Targeted Advertising: You may have the right to instruct us not to "sell" or "share" your personal information or to specify that your personal information may not be used for purposes considered "targeted advertising," as defined by applicable privacy laws. If you visit our Site with the GPC signal enabled (depending on your location), we will automatically interpret this as a request to deny the "sale" or "sharing" of data for the device and browser you are using to visit the Site.
Restrict Processing: You may have the right to request that we no longer process your personal information or restrict our processing of it.
Withdraw Consent: In cases where we rely on consent to process your personal information, you may have the right to withdraw your consent.
Appeal: If we deny your request, you may have the right to appeal our decision. You can do so by responding to our denial notification.
Manage Communication Preferences: We may send you promotional emails, and you can choose to stop receiving such emails by using the unsubscribe feature included in all our communications to you. If you choose to stop receiving such emails, we may still send you non-promotional communications, such as information about your account or orders.
You can exercise these rights where indicated on our Site or by contacting us using the contact details below.
Your status with us is not affected by exercising your rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a well-founded response to your request. According to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, this agent must provide proof that you have authorized them to act on your behalf, and you may also need to personally verify your identity to us. We will respond to your request within the timeframe specified by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with how we have handled your complaint, you may, depending on your location, have the right to appeal our decision by contacting us using the contact details below. You can also choose to submit your complaint to the Swedish Authority for Privacy Protection (IMY). Within the EEA, you can find a list of responsible data protection supervisory authorities here.
International Users
Please note that we may transfer, store, and process your personal data outside the country where you live. Your personal data is also processed by staff and external service providers (third parties) and partners in these countries.
If we transfer your personal data out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's standard contractual clauses, or equivalent agreements from the relevant competent authority in the United Kingdom (as applicable), unless the data transfer is to a country deemed to ensure an adequate level of protection.
Contact Us
If you have questions about our privacy practices or this privacy policy, or if you would like to exercise any of your rights, please call or email us at YOUR EMAIL, or you can contact us at YOUR ADDRESS.
With respect to applicable data protection legislation, and unless otherwise expressly stated, we are the data controller for your personal data.